Red Lion Inn & Suites Caseyville, Caseyville

My stay at this hotel was disappointing overall. The room I was given had dirty towels from the previous guest hanging in the shower, and despite being moved due to roaches, I encountered them again. The management's response was unhelpful, offering only to change my room or spray. I will not be returning to this hotel; they need a proper inspection from health authorities to address these issues. The presence of cigarette smoke in a non-smoking room was also a major downside, and the location near vending and ice machines was not ideal.

I had a mixed experience at the hotel. The rooms were simple, clean, and comfortable, which I appreciated, but the presence of dirty towels in the non-smoking room was quite disappointing. The service was receptive and accommodating overall, but the front desk failed to answer the phone after 10 pm. The location was the best aspect, with convenient access to food and gas nearby, but the early morning disturbance by the vending machine restocker impacted my stay. The dining options were modest, and the facilities were basic.

The hotel is conveniently located for easy access to rooms but could have been cleaner overall. The staff is friendly and helpful, addressing spills promptly. The location is good for nearby dining and gas needs, although there was noise early in the morning from a vendor. The dining options are limited, with a need for more variety. Despite some drawbacks, the hotel offers value for money.